Q&A 101:




There will be no refunds or exchanges.


Do not sent in any items unless an approval wavier had been issued.  (Customer is responsible for all lost and damage packages, insurance required)


Customer enters into a bidding contract upon submittal of payment.  Payments are accepted by the following manner:  Customer should contact Kei Stylist with all questions before submitting payments.


Online www.keistylist.com

Retail Store Hilltop Mall


Kei Stylist will attempt to complete all work orders within 30days.  Kei Stylist reserves the right to extend this timeframe, as appropriate to complete more detailed orders.



All order is final and cannot be cancel.  No exception.   


In Store Pick-up:

Kei Stylist will contact the customer upon completion of work order.  Customer may pick-up orders at our retail store.  All in store pick-up order must be picked up within 30 days from date of work order completion.  Order will be cancelled after 30 days without notice and deposits/payments will not be refunded.



Customers may have products shipped for an additional charge.  Customer is responsible for all shipping $ handling cost, unclaimed & returned package repackaging fees and postage.   No refund for unclaimed packages.  All packages are ship with USPS (www.USPS.com) with tracking #.  USPS usually arrive in 3-7 days, but postal delays can postpone their arrival.


Our Guarantee:

Kei Stylist only sells authentic high quality genuine products.  Complete customer satisfaction is our ultimate goal.  Our prices are fair and non-negotiable.




Kei Stylist assumes no responsibility to customers who do not read our agreement.  Kei Stylist assumes all customers have read the agreement and agrees with the terms and conditions.


Restocking fee of 30% may apply in some cases.


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